Terms of service
Seller and contact
DINOM DANOM is operated by KETOPA S.R.L., CUI 37928517, Trade Register J14/388/2017. Registered address: Strada Kossuth Lajos nr. 20, Baraolt, Covasna, Romania. Email: hello@dinomdanom.com. Phone: +40 759 930 043.
Products and orders
Currently, our clothing range consists of short-sleeve T-shirts. Available colours, sizes, prices and stock are shown on each product page. PRINT artworks are presentation-only and cannot currently be purchased. Review your basket and delivery details before placing an order. Contact us promptly if you notice an error.
Prices, payment and delivery
The checkout shows the currency, applicable taxes, delivery charge and total before you confirm payment. Available online payment methods are displayed there. Romanian Cash on Delivery orders use our separate order form and include a clearly displayed 10 RON administration fee.
Romanian standard delivery costs 19.90 RON; delivery is free when the merchandise total after discounts exceeds 500 RON. The Cash on Delivery fee still applies. International destinations, couriers and fixed charges are listed on our Shipping & Returns page. Cyprus and Malta are currently excluded. International charges are pre-set rates, not live courier quotations. Swiss and UK orders may incur destination import charges not included in our delivery fee.
T-shirts are usually dispatched in 3–4 days. Courier delivery time is additional and varies by destination and service.
Unless we agree a different delivery period, the legal default is delivery without undue delay and no later than 30 days after the contract is concluded. This is a statutory maximum, not an estimated delivery time.
Returns and product problems
Our change-of-mind notification period is 15 calendar days, starting on the day after you receive the goods. If items from one order arrive separately, the period starts on the day after you receive the last item. If the last day is a non-working day, the deadline moves to the next working day. The Returns & Refunds policy explains the process and return costs.
Faulty or incorrect goods are handled separately under your legal conformity rights, including the applicable minimum two-year legal guarantee. Contact us to arrange a remedy at no cost where required by law.
Accounts, newsletters and personal information
An account lets you view available order information and manage your profile. Newsletter subscription is optional and separate from registration. Any newsletter discount is subject to its displayed conditions. See our Privacy Policy for information about personal data.
Consumer rights
Contact us with any complaint. These terms do not remove mandatory consumer rights or protections that apply in your country of residence.
You can also contact Romania's National Authority for Consumer Protection (ANPC) or consult its Alternative Dispute Resolution service (SAL). These options do not restrict your right to bring a claim before the competent courts.